Last Modified: August 2023
PERSONAL INFORMATION THAT WE COLLECT:
In connection with our business, we collect and process the following categories of Personal Information of individuals:
HOW WE COLLECT YOUR PERSONAL INFORMATION:
General. We may collect Personal Information when you or your employer or organization register an account with us, when you visit our website, when you use our services, software, or mobile applications, participate in a feature of our website that requests or requires your Personal Information, when you otherwise transact business with or communicate with Alaska Club, when you register you or minors under your care for, or attend, programs, classes, camps, or services, when you register for general information on programs and services, when you enter information to facilitate use of equipment or services, when you access premium club features (e.g., hand scanners, or when you visit any facility.
3rd party payment processor/e-commerce provider. Your payment card information, such as account numbers, is collected and processed via a third-party vendor that specializes in payment processing and has committed to PCI DSS compliance.
Data obtained for marketing purposes for potential customers or others. We obtain marketing data from third parties that we use to reach out to inform potential customers and others of the services offered by our organization. The Personal Information collected generally includes the email address of a potential customer or other and may also include their name and phone number. We also use the contact information provided to us by our customers to communicate information about our products and services, which may include marketing our products and services.
Cookies and Other Tracking Technologies: Alaska Club uses tracking technologies such as cookies to collect information from your web browser through our servers or filtering systems when you visit our website(s).
You can change your web browser settings at any time to stop accepting cookies or to prompt you before accepting a cookie from the sites you visit. If you do not accept cookies, however, our website may not function properly for you, and you may not be able to use some sections or functions of our websites.
To learn more about cookies and how to manage and delete them, visit http://www.allaboutcookies.org.
Flash Cookies. Certain features our website may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Information collected may include but is not limited to your browser type, your operating system, your language preference, any referring web page you were visiting before you came to our site, the date and time of each visitor request, and information you search for on our sites. We can also track the path of page visits on a website and monitor aggregate usage and web traffic routing on our sites.
Information from Third Party Platforms. If you access our website or communicate with us using your account or account credentials from a third-party owned or operated platform/service (e.g., Amazon, Apple, AWS, Facebook, Google, Shopify, Twitter, etc.), post content from our website to a social network, or use various social media features (e.g.,“Like” button), we may process certain information from the third parties, such as your username, “likes”, location, birthday, comments and reviews, preferences, network reach and influence, and any other information you provided to the third parties in connection with your account. Depending on your account and privacy settings, we may also be able to see information that you post when using these third parties whether or not you are an active customer. We may also collect Personal Information about you from our third party service providers who provide us with e-commerce and/or technical services related to the website. The information you post or provide to third parties, as well as the controls surrounding these disclosures, are governed by the policies of these third parties.
Special categories of data not collected. The age of a minor varies by jurisdiction. For purposes of the Children's Online Privacy Protection Act (COPPA) in the U.S., the age of a minor protected by such law is under age thirteen (13). You must be at least 13 years old to use this website. We do not actively collect or otherwise process Personal Information from visitors to this website who are minors. We do collect information about minors that is voluntarily provided by their legal guardians for purposes of childcare, youth camps, lessons, programs, etc.
HOW WE USE YOUR PERSONAL INFORMATION:
These purposes include:
Legal basis. We base our processing of Personal Information on the need to perform our legitimate activities. We also process Personal Information to comply with applicable law and to exercise our legal rights. We may also use your Personal Information for internal purposes, including auditing, data analysis, system troubleshooting, and research. In these cases, we base our processing on legitimate interests in performing the activities of the organization.
HOW WE SHARE OR DISCLOSE YOUR PERSONAL INFORMATION:
No sale of Personal Information. We never sell or rent Personal Information to third parties.
Disclosures of Personal Information. We may disclose or share your Personal Information with other parties in the following circumstances:
STORAGE OF PERSONAL INFORMATION:
We may store Personal Information that we have collected (through the means described above) on our premises and in our information system at our facilities, in third party data centers, in the systems of third party service providers, and in cloud storage solutions. Alaska Club is located in the United States.
Alaska Club stores all information in state of the art physical storage facilities and cloud storage. In doing so, Alaska Club uses appropriate physical, organizational and technological measures to protect the Personal Information you provide to us against loss or theft, and unauthorized access, disclosure, copying, use, or modification. This includes limiting access on a “need-to-know” basis. Where third parties are used to host our products, we use third parties who meet required privacy and security standards.
However, no electronic data transmission can be guaranteed to be secure from access by unintended recipients and Alaska Club will not be responsible for any breach of security unless this breach is due to its negligence. Although we are committed to employing reasonable technology in order to protect the security of our website, even with the best technology, no website is 100% secure. In transacting business with us through our website, you assume the risk inherent in transacting business online.
To offer our website, products and services to you, Alaska Club relies on plugins and services from third parties such as internet service providers, email service providers and plugins, calendar plugins, Customer Relationship Management (CRM) systems, credit card processors, and third party data storage. To the extent these providers have access to your Personal Information, we will require that they are legally or contractually committed to comply with applicable privacy laws, In the case of credit card processors, we require that they be PCI DSS-compliant. However, we cannot guarantee with certainty that the computer systems and storage systems whereon these services are offered will not be accessed by unauthorized parties. This is a risk inherent in providing any information or, or conducting any business, online. In transacting business with us through our website, you assume the risk inherent in transacting business online.
PERSONAL INFORMATION SECURITY:
Company uses technical and organizational measures to protect the Personal Information that we store, transmit, or otherwise process, against accidental or unlawful destruction or disclosure, loss, alteration, or unauthorized access. Our security controls and risk management program and processes are designed to implement appropriate technological and organizational measures to ensure a level of security appropriate to the risks. We regularly consider appropriate new security technology and methods. Security measures implemented include:
RETENTION OF PERSONAL INFORMATION:
Alaska Club processes Personal Information for a reasonable period of time to fulfill the processing purposes mentioned above. Personal Information is then archived for time periods as required or necessitated by law or legal considerations. Alaska Club reserves the right to delete a customer’s data, including Personal Information provided by that customer, from its system after 30 days from the date of termination of its agreement with the applicable customer. Alaska Club also deletes Personal Information in response to an individual’s request, as set forth in the “YOUR RIGHTS RELATING TO YOUR PERSONAL INFORMATION” section below.
Alaska Club reserves the right to retain usage data relating to our products and services, as well as data that has been anonymized and/or aggregated, to the extent permitted by applicable laws. With respect to any Personal Information collected by us for marketing or for our own internal purposes, we will retain that data for a reasonable time in order to fulfill those purposes.
We regularly review our retention policy to ensure compliance with our obligations under data protection laws and other regulatory requirements. We regularly audit our databases and archived information to ensure that Personal Information is only stored and archived in alignment with our retention policy.
YOUR RIGHTS RELATING TO YOUR PERSONAL INFORMATION:
Unsubscribing to marketing communications: In particular, if we are sending you email communications of a marketing nature, an ‘unsubscribe’ option is provided in the footer of every email. You may also contact us directly to unsubscribe to marketing emails or other marketing communications, at the contact information set forth in the “ALASKA CLUB’S CONTACT INFORMATION” section below. If you have agreed to receive marketing communications, you may always opt out at a later date.
PRIVACY POLICIES OF OTHER WEBSITES:
ALASKA CLUB’S CONTACT INFORMATION:
Alaska Club Contact: The Alaska Club, Inc. Member Accounting Office
Address: 5201 E. Tudor Rd. Anchorage, AK 99515
If you wish to report a complaint or if you feel that Alaska Club has not addressed your concerns in a satisfactory manner, you may also contact your state or local data protection authority.