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The Alaska Club

Safety Protocols

Over 1 Million Check-ins & ZERO Reported COVID Transmissions

The health and safety of our staff, members, and community continue to be our number one priority.  Please review all of our safety protocols.   Guidelines may vary by location based on local orders and mandates.  

What To Expect   |   Cleaning & Sanitation   |   Departments & Amenities   |   Safety Of Employees 

 

What To Expect During Your Visit

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Face Covering Policies vary by City, Borough, Municipality Orders, and State Mandates

  • Members and guest are not required to wear masks in our clubs.

  • Although not required, if it makes you feel more comfortable, you are welcome to wear a mask

 

 

 

Departments & Amenities
Entrance-ER-v2

Entryway & Lobby

All front desks will be staffed to manage the entry of members to facilitate social distancing.

  • Any member with a temperature at or above 100.4°F should stay home.
  • Signage is placed in all entryways informing members of TAC’s mitigation plan and states that any person with symptoms consistent with COVID-19 may not enter the club.
  • Front desks are equipped with hand sanitizer.
  • Most main doors are now equipped with touchless entries.

Front Desk

  • Hand sanitizer is available for member and employee use.
  • There is limited food & beverage service; bottled, pre-packaged items only.
Summit Locker Rooms
  • We have multiple locker rooms for members to use to ease crowding and ensure more spacing.
  • We have private and family dressing rooms in addition to locker rooms for member use.
  • Increased schedule for cleaning showers and locker rooms.
  • Towel service resumed.
  • Laundry is laundered in hot temperatures following CDC guidelines and staff will wear gloves when handling laundry.
  • Sauna's, hot tubs, and steam rooms are available at all locations.
fitness

Cycle & Cardio Areas

  • Cardio machines have been tagged out to facilitate social distancing.
  • All wall-mounted and floor fans will remain off to prevent the accelerated spread of germs.
  • TAC will not provide headphones for members to reduce touchpoints.

  • Equipment may be relocated to help allow people to spread out.

Free Weight & Strength Training

  • All free weight & plate-loaded strength training machine areas will have limited capacity.
  • Staff members will monitor this area to ensure adherence to occupancy limits and social distance standards are met.
  • Equipment will be dispersed throughout the clubs to promote social distancing.
  • The equipment is spaced out to facilitate social distancing.
  • All fitness areas will be on an increased cleaning schedule with industrial-strength cleaner.
  • Personal sanitation supplies will be readily available throughout the facilities:  disinfecting spray.
  • Nightly sanitation of all fitness areas will occur.
  • Equipment may be relocated to help allow people to spread out.
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Personal Training & Stretching Areas

  • Personal training sessions will adhere to strict social distancing standards.
  • Trainers will disinfect all equipment and props prior to the member using them.
  • Equipment will be spaced out to promote social distancing.
  • Virtual personal training is an option for members.
  • Team Training is free to members.
group fitness
  • Group fitness classes have resumed with a limited capacity. Please go to our schedules page to view individual club schedules.
  • Reservations are required for hot yoga and cycle classes only. See the schedules page for instructions. (Cycle classes in Fairbanks also require reservations.)
  • Online classes continue on TAConnect.
  • All classes have limited capacity.
  • Designated areas for each member are clearly marked on the floor.
  • Instructors will remind members to wipe down equipment both before and after class. 
  • The schedule of classes has been revised to allow for time between each class in order to sanitize the room.
  • Team Training Sessions: this option is open and free to members.
    Reservations are required.  See the schedules page for instructions. 
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Basketball Courts / Racquetball & Pickleball

  • Social Distancing required on all courts.
  • Tennis lessons will be permitted with strict social distancing rules.
Summer Camp 2
  • Daily non-invasive health screenings and temperature checks for campers and staff.
  • 10' Social Distancing with static small groups of no more than 10 children.
  • Only registered participants can access the camp areas.
  • Hand sanitizer is provided.
  • Staff assigned to sanitize and ensure proper social distancing and personal hygiene.
  • Fun, social distancing activities, games, and educational opportunities such as:
    • Creating a camp journal
    • Social distance-sports
    • Daily Swimming
massage
  • UV & spray tanning is available.
  • Tanning members will be asked to notify the front desk when the session is complete so the team can disinfect equipment.
  • The massage table and room will be disinfected after each use.
  • Schedule a massage and tanning appointment at the front desk or by calling (907) 365-7393.
Play center

Play Center & Kid Zones

  • Face coverings are advised for anyone who is not fully vaccinated. 
  • To accommodate social distancing, we have reduced hours of operation.
  • Increased cleaning measures and schedules.
  • Reservations are encouraged due to limited capacities.
  • A cancellation fee will be charged for play center no-shows.
  • Children will be provided hand sanitizer as they enter the kids club.
  • All play structures are open, except for ball pits.
  • Toys and equipment will be disinfected.
  • Toys that cannot be disinfected will not be used and will be stored out of reach of children.
  • The same parent that drops-off the child must also pick up the child.
    Play Center Reservations  
Swim Lessons
FFN email blast [pool] V2

  • The pools are now available for lap swim, open swim, swim lessons and aqua classes. Check the pool schedule for locations, days and times.

  • Open swim schedules have resumed. Please check the pool schedule for specific days and times at each location.

  • Lanes will be limited to 2 people per lane for lap swim to promote social distancing

  • Group Aqua classes have resumed. Check the pool schedule for specific locations, days, and times.

  • Surveillance of water quality and chemical levels will be recorded hourly.

  • CDC states:
    "There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, spas, or water play areas. Proper operation and maintenance (including disinfection with chlorine and bromine) of these facilities should inactivate the virus in the water."
outdoor fitness-3

Outdoor Fitness Pavilions Are Open at East and South. Pavilions will close for the season in late September. 

Employee Safety Plan & Training

Our staff is critical to our success, and we have equipped them with the training and tools to provide a safe environment for them and all of our members. Here is what we're doing:

  • Additional Training
  • Providing PPE
  • Management presence to support front line staff
  • Practicing social distancing

Training 
Staff has been trained on all CDC, state and local guidelines and proper disinfection techniques.

PPE
Staff are supplied with face coverings, gloves, sanitation stations for hand washing and hand sanitizer.

Social Distancing Measures
All shared office spaces have been reconfigured for social spacing. 

Management Presence
Management will have a strong presence in the clubs to support and train front-line staff.

Commitment to Our Employees and Community

Because of the generosity of our members, we were able to provide various levels of compensation to our employees through the closure.  We are proud of the way our community banded together to get through this rough time.

  • Our team handmade over 500 masks during the closure to distribute to all employees after opening.
  • Our team was able to set-up a virtual studio, even handmade a green screen, within a couple of days after closure to bring a variety of free class formats to the communities in and outside of Alaska.
  • We compensated our employees for their time to work on The Children’s Lunchbox program. Our team:
    • Packed over 3000 pantry boxes
    • Delivered hundreds of meal boxes to storage for Bean’s Café
    • Provided space in our gymnasium to house thousands of pantry meal boxes for Bean’s cafe
  • Many instructors quickly set-up in-home studios to provide virtual classes via Zoom and Facebook Live
  • Our Operations staff deep-cleaned, sanitized, and prepared the clubs for reopening. This included conducting significant repairs to equipment and structures, installing new flooring, painting and updating the companies network and systems connectivity

 Community Partnerships

  • We created a campaign to Started a matching fund up to $10,000 in donations for The Children’s Lunchbox program.
  • Allocated funds to promote the Children’s Lunchbox program in Anchorage. 
  • Provide a safe and sanitized environment to a volunteer group whom custom-fit masks for first responders in the event of a shortage of N95 masks.
  • Provided a safe and sanitized environment for Alaska Mask Makers to collect masks, launder according to new standards and redistribute.

 
HubSpot Video

FAQ's For Members

What has changed at the club? 

Some equipment will be relocated to other areas to help spread people out. Per local mandates.

 

Will the pool have a capacity? 

No.

 

Will you still have swim lessons? 

Yes.

 

What about Open Swim? 

Open Swim is held 7 days a week as scheduled.  Please check our online schedules.

 

What if I don’t want to wear a mask?

In accordance with the municipality of Anchorage per the CDC guideline, masks are no longer required for members and guests.  Those who wish to wear a mask are encouraged to do so.

 

The federal Americans with Disabilities Act individuals with physical or mental disabilities who cannot wear a face mask are permitted to wear a face shield.