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The Alaska Club

Safety Protocols

Over 1 Million Check-ins & ZERO Reported COVID Transmissions

The health and safety of our staff, members, and community continue to be our number one priority.  Please review all of our safety protocols.   Guidelines may vary by location based on local orders and mandates.  

What To Expect   |   Cleaning & Sanitation   |   Departments & Amenities   |   Safety Of Employees 

 

What To Expect During Your Visit

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Face Covering Policies vary by City, Borough, Municipality Orders, and State Mandates

  • MASK UPDATE for Anchorage & Eagle River Clubs Effective October 14th, 2021

    In accordance with the Municipality of Anchorage Emergency Order 2021-00, face coverings are required when entering and exiting the building. Face coverings are NOT required while actively exercising at the club.

    Specific wording in the Emergency Ordinance is as follows:
    Section 4. The requirements of this ordinance do not apply to the following categories of businesses, people, or activities:
    I. All athletic activities when a person is actively engaged in that activity. Indoor gyms, fitness centers, boutique fitness clubs, and other businesses or entities, including the school district, may require face coverings regardless of this exemption.

     

  • Per the City and Borough of Juneau Emergency Ordinance 2020-49, wearing a mask while exercising is not required if it interferes with your ability to breath properly.

    Masks are required when entering and exiting the building.

    Specific wording in the Emergency Ordinance is as follows:

    (A) Requirement. All individuals must wear a mask or cloth covering over their nose and mouth when they are indoors in public settings or communal spaces outside the home. This ordinance is subject to the conditions and exceptions stated below.
    (D) Exceptions. This ordinance does not apply to the following categories of people or activities:
    (7) Individuals who are exercising, if mask wearing would interfere with their breathing.

    For more information, or to read a full copy of the emergency ordinance, please visit www.juneau.org/covid-19

  • Group fitness participants must be fully vaccinated - Juneau Only

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Social Distancing
Our facilities have been reconfigured to optimize space for physical distancing.

  • Our floors are marked to help members and staff identify appropriate distances
  • Equipment is tagged out to ensure space between users in our cardio areas
  • Social distancing measures are in place in all areas of the facilities

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Hand Washing & Hand Sanitizer
Members and staff are asked to sanitize their hands upon arrival and throughout their visit. 

  • Hand washing sinks are available in the locker rooms and equipped with soap and water
  • Hand sanitizer is available throughout the facility

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Disinfectants

We use cleaning products and protocols which meet CDC guidelines, they're approved for use and are effective against viruses, bacteria, and other airborne pathogens. Disinfectants are available throughout the club for member and staff use.

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Enhanced Disinfecting Procedures

High touch surfaces will be regularly cleaned using a combination of large-scale sanitation systems:

  • Ultimate Hepa 1000 Air Scrubbers have been installed in every club across the network, they capture 99.97% of particles and turns over 1000 cubic ft. of air per minute. This, combined with existing HVAC air scrubbing systems (below), offer the cleanest air possible
  • Air Scrubbing installations use air purification systems located in the HVAC ductwork transforming oxygen and water molecules into oxidizers and destroying 99% of all surface and airborne contaminants
  • Motion-Activated Technology limits touch-points throughout the club

Cleaning & Sanitation

In addition to strict adherence to CDC cleaning protocols, we invested in new sanitation technologies:

  • We are using a range of industrial grade products that are registered with EPA and proven to be effective against viruses
  • We created a detailed cleaning regime to ensure all surfaces and high touch points 
  • Sanitation solutions are being used on all touch-points in the club throughout the day, such as cardio machines, strength equipment, computers, door handles and the front desk area. 
  • Air Scrubbing was installed in HVAC ductwork at our clubs. This is a technology whereby microscopic oxygen and water molecules in the air enter the purification unit and pass through a matrix that transforms them into powerful oxidizers. Once released, they act as a supercharged purification system destroying 99% of all surface and airborne contaminants. This technology has been used at NASA.
  • Personal sanitation supplies are available throughout the club and in each functional area for use by members and employees
  • Hand sanitizer is available for member and employee use through the club.  All hand sanitizer contains the CDC recommends alcohol percentage, proven to be effective to kill viruses. 

 

How Members Can Help

Through member cooperation, we can provide the highest quality experience.  

✔️   Wash your hands when you arrive – this is the easiest way to help prevent the spread of germs
✔️   Respect the space of those around you by maintaining social distance
✔️   Clean equipment after use with your own personal spray bottle provided at check-in
✔️   Stay at home if you are sick or have symptoms
✔️   Be flexible. Things change often. We will do our best to adjust as the city and state issue more guidelines.

 

Departments & Amenities
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Entryway & Lobby

All front desks will be staffed to manage the entry of members to facilitate social distancing.

  • Any member with a temperature at or above 100.4°F should stay home.
  • Signage is placed in all entryways informing members of TAC’s mitigation plan and states that any person with symptoms consistent with COVID-19 may not enter the club.
  • Front desks are equipped with hand sanitizer.
  • Most main doors are now equipped with touchless entries.

Front Desk

  • Hand sanitizer is available for member and employee use.
  • There is limited food & beverage service; bottled, pre-packaged items only.
Summit Locker Rooms
  • We have multiple locker rooms for members to use to ease crowding and ensure more spacing.
  • We have private and family dressing rooms in addition to locker rooms for member use.
  • Increased schedule for cleaning showers and locker rooms.
  • Towel service resumed.
  • Laundry is laundered in hot temperatures following CDC guidelines and staff will wear gloves when handling laundry.
  • Sauna's, hot tubs, and steam rooms are available at all locations.
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Cycle & Cardio Areas

  • Cardio machines have been tagged out to facilitate social distancing.
  • All wall-mounted and floor fans will remain off to prevent the accelerated spread of germs.
  • TAC will not provide headphones for members to reduce touchpoints.

  • Equipment may be relocated to help allow people to spread out.

Free Weight & Strength Training

  • All free weight & plate-loaded strength training machine areas will have limited capacity.
  • Staff members will monitor this area to ensure adherence to occupancy limits and social distance standards are met.
  • Equipment will be dispersed throughout the clubs to promote social distancing.
  • The equipment is spaced out to facilitate social distancing.
  • All fitness areas will be on an increased cleaning schedule with industrial-strength cleaner.
  • Personal sanitation supplies will be readily available throughout the facilities:  disinfecting spray.
  • Nightly sanitation of all fitness areas will occur.
  • Equipment may be relocated to help allow people to spread out.
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Personal Training & Stretching Areas

  • Personal training sessions will adhere to strict social distancing standards.
  • Trainers will disinfect all equipment and props prior to the member using them.
  • Equipment will be spaced out to promote social distancing.
  • Virtual personal training is an option for members.
  • Team Training is free to members.
group fitness
  • Group fitness classes have resumed with a limited capacity. Please go to our schedules page to view individual club schedules.
  • Reservations are required for hot yoga and cycle classes only. See the schedules page for instructions. (Cycle classes in Fairbanks also require reservations.)
  • Online classes continue on TAConnect.
  • All classes have limited capacity.
  • Designated areas for each member are clearly marked on the floor.
  • Instructors will remind members to wipe down equipment both before and after class. 
  • The schedule of classes has been revised to allow for time between each class in order to sanitize the room.
  • Team Training Sessions: this option is open and free to members.
    Reservations are required.  See the schedules page for instructions. 
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Basketball Courts / Racquetball & Pickleball

  • Social Distancing required on all courts.
  • Tennis lessons will be permitted with strict social distancing rules.
Summer Camp 2
  • Daily non-invasive health screenings and temperature checks for campers and staff.
  • 10' Social Distancing with static small groups of no more than 10 children.
  • Only registered participants can access the camp areas.
  • Hand sanitizer is provided.
  • Staff assigned to sanitize and ensure proper social distancing and personal hygiene.
  • Fun, social distancing activities, games, and educational opportunities such as:
    • Creating a camp journal
    • Social distance-sports
    • Daily Swimming
massage
  • UV & spray tanning is available.
  • Tanning members will be asked to notify the front desk when the session is complete so the team can disinfect equipment.
  • The massage table and room will be disinfected after each use.
  • Schedule a massage and tanning appointment at the front desk or by calling (907) 365-7393.
Play center

Play Center & Kid Zones

  • Face coverings are advised for anyone who is not fully vaccinated. 
  • To accommodate social distancing, we have reduced hours of operation.
  • Increased cleaning measures and schedules.
  • Reservations are encouraged due to limited capacities.
  • A cancellation fee will be charged for play center no-shows.
  • Children will be provided hand sanitizer as they enter the kids club.
  • All play structures are open, except for ball pits.
  • Toys and equipment will be disinfected.
  • Toys that cannot be disinfected will not be used and will be stored out of reach of children.
  • The same parent that drops-off the child must also pick up the child.
    Play Center Reservations  
Swim Lessons
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  • The pools are now available for lap swim, open swim, swim lessons and aqua classes. Check the pool schedule for locations, days and times.

  • Open swim schedules have resumed. Please check the pool schedule for specific days and times at each location.

  • Lanes will be limited to 2 people per lane for lap swim to promote social distancing

  • Group Aqua classes have resumed. Check the pool schedule for specific locations, days, and times.

  • Surveillance of water quality and chemical levels will be recorded hourly.

  • CDC states:
    "There is no evidence that the virus that causes COVID-19 can be spread to people through the water in pools, hot tubs, spas, or water play areas. Proper operation and maintenance (including disinfection with chlorine and bromine) of these facilities should inactivate the virus in the water."
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Outdoor Fitness Pavilions Are Open at East and South. Pavilions will close for the season in late September. 

Employee Safety Plan & Training

Our staff is critical to our success, and we have equipped them with the training and tools to provide a safe environment for them and all of our members. Here is what we're doing:

  • Additional Training
  • Providing PPE
  • Management presence to support front line staff
  • Practicing social distancing

Training 
Staff has been trained on all CDC, state and local guidelines and proper disinfection techniques.

PPE
Staff are supplied with face coverings, gloves, sanitation stations for hand washing and hand sanitizer.

Social Distancing Measures
All shared office spaces have been reconfigured for social spacing. 

Management Presence
Management will have a strong presence in the clubs to support and train front-line staff.

Commitment to Our Employees and Community

Because of the generosity of our members, we were able to provide various levels of compensation to our employees through the closure.  We are proud of the way our community banded together to get through this rough time.

  • Our team handmade over 500 masks during the closure to distribute to all employees after opening.
  • Our team was able to set-up a virtual studio, even handmade a green screen, within a couple of days after closure to bring a variety of free class formats to the communities in and outside of Alaska.
  • We compensated our employees for their time to work on The Children’s Lunchbox program. Our team:
    • Packed over 3000 pantry boxes
    • Delivered hundreds of meal boxes to storage for Bean’s Café
    • Provided space in our gymnasium to house thousands of pantry meal boxes for Bean’s cafe
  • Many instructors quickly set-up in-home studios to provide virtual classes via Zoom and Facebook Live
  • Our Operations staff deep-cleaned, sanitized, and prepared the clubs for reopening. This included conducting significant repairs to equipment and structures, installing new flooring, painting and updating the companies network and systems connectivity

 Community Partnerships

  • We created a campaign to Started a matching fund up to $10,000 in donations for The Children’s Lunchbox program.
  • Allocated funds to promote the Children’s Lunchbox program in Anchorage. 
  • Provide a safe and sanitized environment to a volunteer group whom custom-fit masks for first responders in the event of a shortage of N95 masks.
  • Provided a safe and sanitized environment for Alaska Mask Makers to collect masks, launder according to new standards and redistribute.

 
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FAQ's For Members

What has changed at the club? 

Some equipment will be relocated to other areas to help spread people out. Per local mandates.

 

Will the pool have a capacity? 

No.

 

Will you still have swim lessons? 

Yes.

 

What about Open Swim? 

Open Swim is held 7 days a week as scheduled.  Please check our online schedules.

 

What if I don’t want to wear a mask?

In accordance with the municipality of Anchorage per the CDC guideline, masks are no longer required for members and guests.  Those who wish to wear a mask are encouraged to do so.

 

The federal Americans with Disabilities Act individuals with physical or mental disabilities who cannot wear a face mask are permitted to wear a face shield.